Terms and Conditions

By accessing or using MyTaska ("the Platform"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use the Platform. These terms apply to all users including child care centre operators, administrators, staff members, and parents/guardians.

MyTaska is a cloud-based child care centre management platform designed for use by licensed child care operators in Malaysia. The Platform provides tools for:

• Child enrolment and attendance management
• Parent communication and portal access
• Staff and payroll administration
• Billing and invoice management
• Activity logging and daily reports
• Announcements and notice distribution

The Platform is intended for use by:

• Registered child care centre operators licensed under the Child Care Centre Act 1984 (Act 308) or any applicable successor legislation
• Staff employed by such centres
• Parents or guardians of children enrolled at registered centres

By registering, you confirm that the information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials.

Access to MyTaska is provided on a subscription basis. Subscription plans and fees are as described on the Platform at the time of purchase. All fees are in Malaysian Ringgit (MYR) and are subject to applicable taxes including Sales and Service Tax (SST) where applicable.

Payments are processed via secure third-party payment gateways. MyTaska does not store credit card information. Subscriptions are billed in advance and are non-refundable except as required by Malaysian consumer protection law.

You agree not to:

• Upload false, misleading, or fraudulent information about any child or guardian
• Use the Platform for any unlawful purpose under Malaysian law
• Share your login credentials with unauthorised persons
• Attempt to gain unauthorised access to other users' data
• Interfere with the security or performance of the Platform
• Use the Platform to distribute spam, malware, or harmful content

All data you enter into the Platform — including child records, attendance, billing, and staff information — remains your property. MyTaska acts as a data processor on your behalf. You retain full ownership and responsibility over the accuracy of your data.

MyTaska may use anonymised, aggregated data for product improvement and analytics purposes but will never sell or disclose identifiable personal data to third parties without your consent, except where required by law.

All software, design, branding, and content on the Platform are the intellectual property of MyTaska and its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the Platform solely for its intended purpose. You must not copy, reverse-engineer, or redistribute any part of the Platform.

MyTaska aims to maintain high availability but does not guarantee uninterrupted service. We reserve the right to perform scheduled maintenance and may occasionally experience downtime. We will endeavour to notify users in advance of planned maintenance windows.

To the maximum extent permitted under Malaysian law, MyTaska shall not be liable for any indirect, incidental, or consequential loss arising from your use of the Platform, including but not limited to loss of data, loss of revenue, or business interruption. Our total liability shall not exceed the subscription fees paid by you in the three (3) months preceding the claim.

Either party may terminate the subscription with written notice as specified in the subscription agreement. Upon termination, you may export your data within thirty (30) days. After this period, MyTaska reserves the right to delete your data in accordance with our data retention policy.

These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

MyTaska reserves the right to update these Terms and Conditions from time to time. We will notify registered users of material changes via email or in-platform notification. Continued use of the Platform after changes are published constitutes your acceptance of the revised terms.

If you have any questions about these Terms and Conditions, please contact us at: